OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. WWW: http://otrs.org/
Responsible Changed From-To: freebsd-ports-bugs->clsung I'll take it.
I found some little problems when doing some more testing with this port. Here is a new .shar file containing the port that will make it a little easier to get OTRS working after installing it. Nick
State Changed From-To: open->closed New port added. Thank You.