Mon Oct 21 2019 05:23:04 UTC
I've stopped it crashing. It was bombing out at an 'assert' line,. Removing it fixed it!
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ID Product Component Assignee Status Resolution Summary Changed
232523 Ports & Packages Individual Port(s) ports-bugs Closed DUPLICATE www/otrs: error: Kernel::System::XML::Simple could not be loaded 2018-11-03
One bug found.

as

File a new bug in the "Individual Port(s)" component of the "Ports & Packages" product