Bug 111228

Summary: [request] Usability improvements for bug search query page
Product: Documentation Reporter: Victor Engmark <victor.engmark>
Component: Books & ArticlesAssignee: Bugmeister <bugmeister>
Status: Closed Overcome By Events    
Severity: Affects Only Me    
Priority: Normal    
Version: Latest   
Hardware: Any   
OS: Any   

Description Victor Engmark 2007-04-04 14:50:06 UTC
Being able to efficiently and (most importantly) effectively search bug reports is very important for users to contribute and check up on any problems they are experiencing. Here are some suggestions for how the current system can be approved - All IMHO and vulnerable to flaming :)

Major stuff:
- It should be possible to search using the "OR" operator, having the results ranked according to how many terms they fit. In fact, making this the default would give that nice fuzzy Google feeling to the results.
- It should be possible to specify /which/ single / multi-line input fields that should be searched. Having to know + remember which fields are single / multi-line is cumbersome.
- The "responsible" field should work with substrings, not just "starts with". E.g., searching for "wpau" and "wpaul" give the same results, but "paul" gives nothing...
- The "responsible" field should work with full names and emails, if available.
- Most of the selection boxes should be multi-selection, to be able to do broader searches.

Minor stuff:
- Using <abbr> can help usability and accessibility when dealing with unfamiliar abbreviations (PR / GNATS).
- Using <label> gives the user a bigger area to click on in order to focus an input field.
- The "title" attribute can be used to give "tooltips" to users.

I could help with the web development part of this if you'd like.

Fix: 

Bugzilla already does most of this stuff. I'd suggest to use it if possible.
Comment 1 Victor Engmark 2007-04-04 15:41:28 UTC
Sorry, another duplicate.  It didn't show up in the search page, and I just
got a blank page a few minutes after submitting.

-- 
Victor Engmark
Comment 2 Remko Lodder freebsd_committer freebsd_triage 2007-04-04 17:01:37 UTC
Victor Engmark wrote:
> Sorry, another duplicate.  It didn't show up in the search page, and I just
> got a blank page a few minutes after submitting.
> 

You could have seen a warning about this prior to hitting the
submit button, it can take up to 15 minutes for the ticket
to get processed by the systems. From the timestamps I see
that you did not wait that long, and thus resulted in
unneeded duplicated tickets.

Beyond that; Thanks for the submission we will look into this
and let you know what will be done! We really appriciate public
effort to help us so thanks! :)

cheers,
remko

-- 
Kind regards,

      Remko Lodder               ** remko@elvandar.org
      FreeBSD                    ** remko@FreeBSD.org

      /* Quis custodiet ipsos custodes */
Comment 3 Mark Linimon freebsd_committer freebsd_triage 2009-03-09 17:29:42 UTC
Responsible Changed
From-To: freebsd-www->bugmeister

bugmeister territory.
Comment 4 Marcus von Appen freebsd_committer freebsd_triage 2014-11-22 17:47:16 UTC
Closing this, since GNATS has been replaced by Bugzilla.