Bug 160565

Summary: Please correct Handbook's email address for postmaster
Product: Documentation Reporter: david
Component: Books & ArticlesAssignee: Johann Kois <jkois>
Status: Closed FIXED    
Severity: Affects Only Me    
Priority: Normal    
Version: Latest   
Hardware: Any   
OS: Any   
Attachments:
Description Flags
file.diff none

Description david 2011-09-08 17:10:10 UTC
	The current description of the "hat-holder" for Postmaster@
	(in "A project model for the FreeBSD Project", ch. 5 ("Hats")
	leads some folks to try to contact <dhw@freebsd.org> directly
	for Postmaster-related issues, when it would almost(?) always be
	better for them to use <postmaster@freebsd.org>.

	Reasons for this include:
	* dhw@ is one individual, and is thus a single point of failure.
	  postmaster@ is a team (currently, of three active members).

	* I apply rather different mail filtering rules to mail
	  addressed to dhw@ vs. postmaster@.  (E.g., mail that is not
	  about mail-handling @FreeBSD.org that I receive and is
	  addressed to postmaster@FreeBSD.org is nearly always
	  considered "confirmed spam"; my mail client color-codes mail
	  sent to postmaster@ uniquely so I can keep an eye out for it.)

	* Mail sent to postmaster@ is automagically archived on hub, so
	  even if something happens to it such that the team members
	  ignore or discard it, we still have a record of it.

How-To-Repeat: 	n/a
Comment 1 Johann Kois freebsd_committer freebsd_triage 2011-09-08 18:15:53 UTC
Responsible Changed
From-To: freebsd-doc->jkois

Take.
Comment 2 Johann Kois freebsd_committer freebsd_triage 2011-09-08 18:19:53 UTC
On Thursday, 8. September 2011 18:08:07 David Wolfskill wrote:
> 	Reasons for this include:
> 	* dhw@ is one individual, and is thus a single point of failure.
> 	  postmaster@ is a team (currently, of three active members).


Does this mean that the information on 
http://www.FreeBSD.org/administration.html needs to be updated, too?  Because 
there we have four members in the "Postmaster Team".

Jkois


-- 
  Johann Kois
  jkois(at)FreeBSD.org
  FreeBSD Documentation Project
  FreeBSD German Documentation Project - https://doc.bsdgroup.de
Comment 3 david 2011-09-08 18:25:04 UTC
On Thu, Sep 08, 2011 at 07:19:53PM +0200, Johann Kois wrote:
> On Thursday, 8. September 2011 18:08:07 David Wolfskill wrote:
> > 	Reasons for this include:
> > 	* dhw@ is one individual, and is thus a single point of failure.
> > 	  postmaster@ is a team (currently, of three active members).
> 
> Does this mean that the information on 
> http://www.FreeBSD.org/administration.html needs to be updated, too?  Because 
> there we have four members in the "Postmaster Team".


It's technically correct as-is; jmb@ hasn't been "active" as postmaster
for the last decade or so.  :-}

Also, hat citation is less of a concern, as it does specify the email
address for the entire team, while the "Hats" chapter in question did
not.  So I intended to change the latter to resemble other teams in the
same document.

Thanks!

Peace,
david
-- 
David H. Wolfskill				david@catwhisker.org
Depriving a girl or boy of an opportunity for education is evil.

See http://www.catwhisker.org/~david/publickey.gpg for my public key.
Comment 4 dfilter service freebsd_committer freebsd_triage 2011-09-08 18:33:26 UTC
jkois       2011-09-08 17:33:17 UTC

  FreeBSD doc repository

  Modified files:
    en_US.ISO8859-1/books/dev-model book.sgml 
  Log:
  PR:     160565
  
  All "postmaster" related issues should be sent to postmaster@, not to an individual member of the team.
  
  Requested by/patch provided by: David Wolfskill (david ett catwhisker dott org/dwh@)
  
  Revision  Changes    Path
  1.20      +1 -1      doc/en_US.ISO8859-1/books/dev-model/book.sgml
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Comment 5 Johann Kois freebsd_committer freebsd_triage 2011-09-13 09:05:21 UTC
State Changed
From-To: open->closed

Requested change has been committed and is now  online.   Close this PR.