Bug 194695

Summary:	``Reset password'' on the web PR interface broken
Product:	Services	Reporter:	Timo Buhrmester <fstd.lkml>
Component:	Bug Tracker	Assignee:	Bugmeister <bugmeister>
Status:	Closed Not A Bug
Severity:	Affects Many People	CC:	wblock
Priority:	Normal
Version:	unspecified
Hardware:	Any
OS:	Any
URL:	http://bugs.freebsd.org/bugzilla/enter_bug.cgi

Description Timo Buhrmester 2014-10-29 19:04:00 UTC

The ``reset password'' mechanism on https://bugs.freebsd.org/bugzilla/enter_bug.cgi seems broken.

(tl;dr: It interprets usernames as email address, and email addresses as usernames)

It says: ``If you have an account, but have forgotten your password, enter your login name below and submit a request to change your password.''

Done that, it replies: ``The e-mail address you entered (fstd) didn't pass our syntax checking for a legal email address.''

Fair enough, so apparently it does not want my user name, but my email address instead.

Done that, it replies: ``There is no user named 'fstd@example.com'. Either you mis-typed the name or that user has not yet registered for a FreeBSD Bugzilla account.''

So there's currently no way to reset a lost password than to register a new account.

Best,
Timo Buhrmester

Comment 1 Timo Buhrmester 2014-10-29 19:15:49 UTC

Sorry, I guess that was a brain fart on my side. (OTOH the system using the phrases 'login name' and '[a] user named', added to the confusion.  It should perhaps make clear that the login/user name in fact is the email address).

Other than that, this issue is moot.  Sorry for the noise.