Bug 219960

Summary:	CAM failure on Seagate ST2000DM006-2DM164 CC26
Product:	Base System	Reporter:	Eli Gwynn <eli>
Component:	kern	Assignee:	freebsd-bugs (Nobody) <bugs>
Status:	Closed FIXED
Severity:	Affects Only Me
Priority:	---
Version:	11.0-RELEASE
Hardware:	amd64
OS:	Any

Description Eli Gwynn 2017-06-13 17:09:12 UTC

I bought 2x new ST2000DM006-2DM164 disks. They work fine on my MacBook Pro (Early 2011) running OS X 10.11.6. If I attach them to my FreeBSD machine, they show up. If I try to create partitions on them, they fail and detach. Details below.

--- uname -a

FreeBSD zfs.egwynn.com 11.0-RELEASE-p10 FreeBSD 11.0-RELEASE-p10 #3 r261451M: Mon Jun 12 14:42:11 EDT 2017     root@zfs.egwynn.com:/usr/obj/usr/src/sys/GENERIC  amd64

--- dmesg

ada5 at siisch0 bus 0 scbus7 target 0 lun 0
ada5: <ST2000DM006-2DM164 CC26> ACS-2 ATA SATA 3.x device
ada5: Serial Number Z4Z82YM7
ada5: 300.000MB/s transfers (SATA 2.x, UDMA6, PIO 8192bytes)
ada5: Command Queueing enabled
ada5: 1907729MB (3907029168 512 byte sectors)
ada5: quirks=0x1<4K>

--- dmesg after `gpart create -s gpt ada5`

(ada5:siisch0:0:0:0): WRITE_FPDMA_QUEUED. ACB: 61 01 00 00 00 40 00 00 00 00 00 00
(ada5:siisch0:0:0:0): CAM status: CCB request was invalid
(ada5:siisch0:0:0:0): Error 22, Unretryable error
ada5 at siisch0 bus 0 scbus7 target 0 lun 0
ada5: <ST2000DM006-2DM164 CC26> s/n Z4Z82YM7 detached
(ada5:siisch0:0:0:0): Periph destroyed

--- camcontrol identify ada5

pass6: <ST2000DM006-2DM164 CC26> ACS-2 ATA SATA 3.x device
pass6: 300.000MB/s transfers (SATA 2.x, UDMA6, PIO 8192bytes)

protocol              ATA/ATAPI-9 SATA 3.x
device model          ST2000DM006-2DM164
firmware revision     CC26
serial number         Z4Z82YM7
WWN                   5000c500a2e3c45f
cylinders             16383
heads                 16
sectors/track         63
sector size           logical 512, physical 4096, offset 0
LBA supported         268435455 sectors
LBA48 supported       3907029168 sectors
PIO supported         PIO4
DMA supported         WDMA2 UDMA6
media RPM             7200

Feature                      Support  Enabled   Value           Vendor
read ahead                     yes      yes
write cache                    yes      yes
flush cache                    yes      yes
overlap                        no
Tagged Command Queuing (TCQ)   no       no
Native Command Queuing (NCQ)   yes              32 tags
NCQ Queue Management           no
NCQ Streaming                  no
Receive & Send FPDMA Queued    no
SMART                          yes      yes
microcode download             yes      yes
security                       yes      no
power management               yes      yes
advanced power management      yes      yes     128/0x80
automatic acoustic management  no       no
media status notification      no       no
power-up in Standby            yes      no
write-read-verify              yes      no      0/0x0
unload                         no       no
general purpose logging        yes      yes
free-fall                      no       no
Data Set Management (DSM/TRIM) no
Host Protected Area (HPA)      yes      no      3907029168/3907029168
HPA - Security                 no


--- smartctl -a /dev/ada5

smartctl 6.5 2016-05-07 r4318 [FreeBSD 11.0-RELEASE-p10 amd64] (local build)                                                                                                                                                         [38/1869]
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     ST2000DM006-2DM164
Serial Number:    Z4Z82YM7
LU WWN Device Id: 5 000c50 0a2e3c45f
Firmware Version: CC26
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Tue Jun 13 13:04:17 2017 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (   89) seconds.
Offline data collection
capabilities:                    (0x73) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        No Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 213) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x1085) SCT Status supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   100   100   006    Pre-fail  Always       -       33128
  3 Spin_Up_Time            0x0003   099   099   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       4
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   100   253   030    Pre-fail  Always       -       17
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       1
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       4
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   253   000    Old_age   Always       -       1
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   064   064   045    Old_age   Always       -       36 (Min/Max 30/36)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       3
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       7
194 Temperature_Celsius     0x0022   036   040   000    Old_age   Always       -       36 (0 26 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   253   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       0 (144 67 0)
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       1
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       2158

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Comment 1 Eli Gwynn 2017-06-13 18:16:22 UTC

After some more testing, it looks like it's the SATA controller to blame. I had tested it on a second SATA controller, but contaminated that test by supplying insufficient power to all of the disks, so it still looked broken.