Bug 255206

Summary:	net-mgmt/softflowd: No netflow traffic being sent from softflowd on PFSense
Product:	Ports & Packages	Reporter:	Nigel Smith <fredbsd>
Component:	Individual Port(s)	Assignee:	freebsd-ports-bugs (Nobody) <ports-bugs>
Status:	New ---
Severity:	Affects Only Me	CC:	fredbsd, jmohacsi, lwhsu
Priority:	---	Flags:	lwhsu: maintainer-feedback? (jmohacsi)
Version:	Latest
Hardware:	arm64
OS:	Any

Description Nigel Smith 2021-04-19 04:10:14 UTC

Running softflowd on pfsense 21.02.2-RELEASE on a netgate SG-1100 (arm64) is failing to send any netflow traffic and is producing a segfault - see below (i've redacted the IPs)


```
# /usr/local/bin/softflowd -D -P udp -i pppoe0 -n x.x.x.x:2055 -v 9 -T proto -A milli -p /var/run/softflowd.pppoe0.pid -c /var/run/softflowd.pppoe0.ctl
Using pppoe0 (idx: 0)
softflowd v1.0.0 starting data collection
Exporting flows to [x.x.x.x]:2055
ADD FLOW seq:1 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:2 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:1 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:3 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:17 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:4 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:1 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:5 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:17 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:6 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:17 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:7 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:17 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:8 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:17 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:9 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:10 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:11 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:17 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:12 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:13 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:14 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:15 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:16 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:17 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:18 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:19 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:20 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:21 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:58 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:22 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:23 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:24 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:25 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:26 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:27 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:17 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:28 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:29 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:30 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:31 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:32 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:17 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:33 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:34 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:35 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:36 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:37 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:17 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:38 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:39 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:40 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:41 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:42 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:43 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:44 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:17 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:45 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:46 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:47 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:48 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:49 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:50 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:51 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:52 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:53 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:54 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:55 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:56 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:57 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:58 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:59 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:60 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:61 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
ADD FLOW seq:62 [x.x.x.x]:0 <> [x.x.x.x]:0 proto:6 vlan>:0 vlan<:0  ether:00:00:00:00:00:00 <> 00:00:00:00:00:00
Starting expiry scan: mode 0
Queuing flow seq:11 (0x4027d370) for expiry reason 4
Finished scan 1 flow(s) to be evicted
Flow 2/0: r 0 offset 387 ie 0004 len 100(0x0064)
Segmentation fault (core dumped)
```
There's no netflow traffic being sent by the firewall, and hence no traffic being received by the collector.

I'm not sure where to go next in terms of digging into the problem - any suggestions?

FYI I had first raised this with netgate who suggested I follow up with the maintainer of the package - see issue reported here: https://redmine.pfsense.org/issues/10436 . There's a separate support ticket where I have just been told:

> I checked with our development team on this issue.  Unfortunately Netflow is a third party package that we only "wrap up" to provide to pfSense.  As such, you will want to follow up with the package maintainer as there isn't much we can do here to provide assistance for this package as it is unsupported.  The best place to communicate is via the redmine and directly with the maintainer of the package.
> 
> For a list of supported packages, you can refer to this KB:
> https://www.netgate.com/support/supported-pfsense-packages.html

Comment 1 Li-Wen Hsu freebsd_committer

2021-04-19 07:47:09 UTC

Since this is the issues tracking system of the FreeBSD project, the upstream of the PFSense, we might not be very helpful if this is due to any customization in the PFSense.  We're still willing to help, but it would be much helpful if you can test net-mgmt/softflowd with the supported FreeBSD versions and report if it work or not. If possilbe, testing with 13.0-RELEASE, 13.0-STABLE and 14.0-CURRENT is more preferred. Thanks.