devel/otrs runs a script upon installation that makes $PREFIX/otrs group writeable. This directory is the otrs user's home directory. If procmail is used for filtering incoming emails for this user into the OTRS system, it will not work when this directory is group writeable. You will see log messages such as the following in /var/log/maillog: Jul 21 15:21:18 extranet procmail[36163]: Suspicious rcfile "/usr/local/otrs/.procmailrc" The first attached patch, which should be added to devel/otrs/files/, makes the bin/SetPermissions.sh script not make this directory writeable, thus making procmail happy if you use it for mail delivery into otrs. The second patch is to devel/otrs/files/pkg-message.in. This simply changes the post install information to give the user an idea of the components of otrs that need manual configuration after the port/package has been installed. Fix: files/patch-bin-SetPermissions.sh: patch to files/pkg-message.in: How-To-Repeat: Attempt to use a .procmailrc file to filter mail for the otrs user.
Class Changed From-To: change-request->maintainer-update Fix category (submitter is maintainer)
Responsible Changed From-To: freebsd-ports-bugs->itetcu I'll take it.
State Changed From-To: open->closed Committed. Thanks!