Bug 79901 - Incoherence of the recipient to whom to send a followup in the problem-reports article.
Summary: Incoherence of the recipient to whom to send a followup in the problem-report...
Status: Closed FIXED
Alias: None
Product: Documentation
Classification: Unclassified
Component: Books & Articles (show other bugs)
Version: Latest
Hardware: Any Any
: Normal Affects Only Me
Assignee: Giorgos Keramidas
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2005-04-14 11:20 UTC by Julien Gabel
Modified: 2005-04-14 13:29 UTC (History)
0 users

See Also:


Attachments
query-pr.cgi.patch (660 bytes, patch)
2005-04-14 13:02 UTC, Julien Gabel
no flags Details | Diff

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Description Julien Gabel 2005-04-14 11:20:14 UTC
	The FreeBSD article 'problem-reports' says that there exists two methods to submit a followup: either use the
followup link on the individual PR's web page, or just mail it to <bug-followup@FreeBSD.org>. I think the incoherence
come from the fact that the @email found on the individual PR's web page actually is <freebsd-gnats-submit@FreeBSD.org>
which is different than <bug-followup@FreeBSD.org>.

Fix: 

Because i don't which email recipient is the good one (better one?), i don't know which of the two parts must be
adjusted: the bottom part of individual PRs, or the problem-reports article.
How-To-Repeat: 	Compare the information found at: http://www.freebsd.org/doc/en_US.ISO8859-1/articles/problem-reports/pr-followup.html
and the link provided at the foot of the page at, for example: http://www.freebsd.org/cgi/query-pr.cgi?pr=kern/58154
Comment 1 Giorgos Keramidas freebsd_committer freebsd_triage 2005-04-14 11:54:29 UTC
On 2005-04-14 12:12, Julien Gabel <jpeg@thilelli.net> wrote: The
> FreeBSD article 'problem-reports' says that there exists two methods to
> submit a followup: either use the followup link on the individual PR's web
> page, or just mail it to <bug-followup@FreeBSD.org>.  I think the
> incoherence come from the fact that the @email found on the individual PR's
> web page actually is <freebsd-gnats-submit@FreeBSD.org> which is different
> than <bug-followup@FreeBSD.org>.

The bug-followup address is an alias for freebsd-gnats-submit.  It doesn't
really matter which one you use.

> Compare the information found at:
> http://www.freebsd.org/doc/en_US.ISO8859-1/articles/problem-reports/pr-followup.html
> and the link provided at the foot of the page at, for example:
> http://www.freebsd.org/cgi/query-pr.cgi?pr=kern/58154

> Because i don't which email recipient is the good one (better one?), i don't
> know which of the two parts must be adjusted: the bottom part of individual
> PRs, or the problem-reports article.

I prefer the first one, since bug-followup@ is more friendly to us human
earthlings than some obscure gnats-dependent alias.  The bug-followup address
is easier to remember, because it matches the functionality of the alias
(followup/reply to a bug report).
Comment 2 Julien Gabel 2005-04-14 13:02:45 UTC
>> The FreeBSD article 'problem-reports' says that there exists two methods
>> to submit a followup: either use the followup link on the individual
>> PR's web page, or just mail it to <bug-followup@FreeBSD.org>.  I think
>> the incoherence come from the fact that the @email found on the
>> individual PR's web page actually is <freebsd-gnats-submit@FreeBSD.org>
>> which is different than <bug-followup@FreeBSD.org>.

> The bug-followup address is an alias for freebsd-gnats-submit.  It doesn't
> really matter which one you use.

Ok, thank you for this subtlety :)

>> Because i don't which email recipient is the good one (better one?), i
>> don't know which of the two parts must be adjusted: the bottom part of
>> individual PRs, or the problem-reports article.

> I prefer the first one, since bug-followup@ is more friendly to us human
> earthlings than some obscure gnats-dependent alias.  The bug-followup
> address is easier to remember, because it matches the functionality of
> the alias (followup/reply to a bug report).

So in this case, maybe that the very little attached patch will be enough
to adjusts this point.  Thanks.

-- 
-jpeg.
Comment 3 Giorgos Keramidas freebsd_committer freebsd_triage 2005-04-14 13:28:40 UTC
State Changed
From-To: open->closed

Should be fixed now.  I changed the address that is displayed at the web 
output of query-pr.cgi to bug-followup@FreeBSD.org 

The change may take a while to become visible (the next web site build should 
be in a few hours). 


Comment 4 Giorgos Keramidas freebsd_committer freebsd_triage 2005-04-14 13:28:40 UTC
Responsible Changed
From-To: freebsd-doc->keramida