Bug 99792

Summary: New Port: www/otrs Open Ticket Request System
Product: Ports & Packages Reporter: Nick Barkas <snb>
Component: Individual Port(s)Assignee: Cheng-Lung Sung <clsung>
Status: Closed FIXED    
Severity: Affects Only Me    
Priority: Normal    
Version: Latest   
Hardware: Any   
OS: Any   
Attachments:
Description Flags
file.shar
none
otrs.shar none

Description Nick Barkas 2006-07-04 23:10:17 UTC 
OTRS is an Open source Ticket Request System (also well known as trouble ticket
system) with many features to manage customer telephone calls and e-mails. The
system is built to allow your support, sales, pre-sales, billing, internal IT,
helpdesk, etc. department to react quickly to inbound inquiries.

WWW: http://otrs.org/
Comment 1 Cheng-Lung Sung freebsd_committer freebsd_triage 2006-07-04 23:47:35 UTC 
Responsible Changed
From-To: freebsd-ports-bugs->clsung

I'll take it.
Comment 2 Nick Barkas 2006-07-05 01:05:57 UTC 
I found some little problems when doing some more testing with this
port. Here is a new .shar file containing the port that will make it a
little easier to get OTRS working after installing it.

Nick
Comment 3 Cheng-Lung Sung freebsd_committer freebsd_triage 2006-07-05 07:54:29 UTC 
State Changed
From-To: open->closed

New port added. Thank You.