Bug 99792 - New Port: www/otrs Open Ticket Request System
Summary: New Port: www/otrs Open Ticket Request System
Status: Closed FIXED
Alias: None
Product: Ports & Packages
Classification: Unclassified
Component: Individual Port(s) (show other bugs)
Version: Latest
Hardware: Any Any
: Normal Affects Only Me
Assignee: Cheng-Lung Sung
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2006-07-04 23:10 UTC by Nick Barkas
Modified: 2006-07-05 07:54 UTC (History)
0 users

See Also:


Attachments
file.shar (47.38 KB, text/plain)
2006-07-04 23:10 UTC, Nick Barkas
no flags Details
otrs.shar (48.09 KB, application/x-shar; x-mac-type="0"; x-mac-creator="0")
2006-07-05 01:05 UTC, Nick Barkas
no flags Details

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Description Nick Barkas 2006-07-04 23:10:17 UTC
OTRS is an Open source Ticket Request System (also well known as trouble ticket
system) with many features to manage customer telephone calls and e-mails. The
system is built to allow your support, sales, pre-sales, billing, internal IT,
helpdesk, etc. department to react quickly to inbound inquiries.

WWW: http://otrs.org/
Comment 1 Cheng-Lung Sung freebsd_committer freebsd_triage 2006-07-04 23:47:35 UTC
Responsible Changed
From-To: freebsd-ports-bugs->clsung

I'll take it.
Comment 2 Nick Barkas 2006-07-05 01:05:57 UTC
I found some little problems when doing some more testing with this
port. Here is a new .shar file containing the port that will make it a
little easier to get OTRS working after installing it.

Nick
Comment 3 Cheng-Lung Sung freebsd_committer freebsd_triage 2006-07-05 07:54:29 UTC
State Changed
From-To: open->closed

New port added. Thank You.