After upgrading and following all vendor supplied instructions, I am unable to print using my HP LaserJet 1022 printer. The printer was working fine using the previous version of HPLIP. The printer is USB and is connected as a UGEN device. Printer has been switched on and off, and all daemons restarted in the correct order. The output from hp-setup follows: Script started on Sat Nov 10 10:12:02 2007 [01mHP Linux Imaging and Printing System (ver. 2.7.9)[0m [01mPrinter/Fax Setup Utility ver. 7.0[0m Copyright (c) 2001-7 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. [35;01mwarning: No display found. Reverting to interactive mode.[0m (Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.) -------------------------- | CHOOSE CONNECTION TYPE | -------------------------- Num. Connection Connection Type Description Type ---------- ---------- ---------------------------------------- 0* usb Universal Serial Bus (USB) 1 net Network/Ethernet/Wireless (direct connection or JetDirect) 2 par Parallel Port (LPT:) [01m Enter number 0...2 for connection type (q=quit, enter=usb*) ? [0m0 Using connection type: usb -------------------- | DEVICE DISCOVERY | -------------------- [01mUsing device: hp:/usb/HP_LaserJet_1022?serial=FL15T04[0m [01m Setting up device: hp:/usb/HP_LaserJet_1022?serial=FL15T04 [0m \|/-\|/-\| --------------------- | PRINT QUEUE SETUP | --------------------- [01m Please enter a name for this print queue (m=use model name:'HP_LaserJet_1022'*, q q=quit) ?[0mm Using queue name: HP_LaserJet_1022 [31;01merror: Unable to find an appropriate PPD file.[0m [01m Would you like to specify the path to the correct PPD file to use (y=yes, n=no*, q=quit) ? [0m/usr/local/share/ppd/HP/HP-LaserJet_1022-hpijs.ppd.gz [31;01merror: Please press <enter> or enter 'y', 'n', or 'q'.[0m [01m Would you like to specify the path to the correct PPD file to use (y=yes, n=no*, q=quit) ? [0my [01m Please enter the full filesystem path to the PPD file to use (q=quit) :[0m/usr/ local/share/ppd/HP/HP-LaserJet_1022-hpijs.ppd.gz Description for the file: HP LaserJet 1022 Foomatic/hpijs [01m Use this file (y=yes*, n=no, q=quit) ? [0my [01mEnter a location description for this printer (q=quit) ?[0mComputer room [01mEnter additonal information or notes for this printer (q=quit) ?[0m [01m Adding print queue to CUPS:[0m Device URI: hp:/usb/HP_LaserJet_1022?serial=FL15T04 Queue name: HP_LaserJet_1022 PPD file: /usr/local/share/ppd/HP/HP-LaserJet_1022-hpijs.ppd.gz Location: Computer room Information: / --------------------- | PRINTER TEST PAGE | --------------------- [01m Would you like to print a test page (y=yes*, n=no, q=quit) ? [0my [01mHP Linux Imaging and Printing System (ver. 2.7.9)[0m [01mTestpage Print Utility ver. 5.0[0m Copyright (c) 2001-7 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. [35;01mwarning: No status available for device.[0m Printing test page to printer HP_LaserJet_1022... Test page has been sent to printer. [32;01mnote: If an error occured, or the test page failed to print, refer to the HPLIP website[0m [32;01mnote: at: http://hplip.sourceforge.net for troubleshooting and support.[0m Done. Done. Script done on Sat Nov 10 10:15:39 2007 The output from /var/log/messages is: Nov 10 10:19:09 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04 Nov 10 10:19:09 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds... Nov 10 10:19:39 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04 Nov 10 10:19:39 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds... Nov 10 10:20:09 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04 Nov 10 10:20:09 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds... Nov 10 10:20:11 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04 Nov 10 10:20:11 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds... Nov 10 10:20:41 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04 Nov 10 10:20:41 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds...
State Changed From-To: open->feedback Awaiting maintainers feedback (via the GNATS Auto Assign Tool)
Please re-read pkg-message. You haven't supplied all the debugging info that I have specified there. Thanks, -- Anish Mistry amistry@am-productions.biz AM Productions http://am-productions.biz/
hi i have attached my rc.conf and devfs.rules, anything else i missed? thanks On Sun, 11 Nov 2007, Anish Mistry wrote: > Please re-read pkg-message. You haven't supplied all the debugging > info that I have specified there. > > Thanks, > -- > Anish Mistry > amistry@am-productions.biz > AM Productions http://am-productions.biz/ >
Is this still a problem? put in devfs.rules: add path 'usb*' group cups add path 'usb*' mode 0660 add path 'ugen*' group cups add path 'ugen*' mode 0660 -- Anish Mistry amistry@am-productions.biz AM Productions http://am-productions.biz/
The port was updated to a new version. Please check up if the problem remains.
State Changed From-To: feedback->closed The submitter agreed (via email) that an update to a new version solves the problem.