Bug 231760 - FreeBSD 12.0-ALPHA7 Installations Halts at ACPI on 4 different AMD Ryzen Laptops (HP, DELL, Huawei)
Summary: FreeBSD 12.0-ALPHA7 Installations Halts at ACPI on 4 different AMD Ryzen Lapt...
Status: Open
Alias: None
Product: Base System
Classification: Unclassified
Component: kern (show other bugs)
Version: CURRENT
Hardware: amd64 Any
: --- Affects Some People
Assignee: freebsd-bugs mailing list
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-09-27 13:46 UTC by Acu Ilie Dorin
Modified: 2018-12-04 07:47 UTC (History)
2 users (show)

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Description Acu Ilie Dorin 2018-09-27 13:46:36 UTC
FreeBsd 12.00 cannot be installed on 4 different AMD Ryzen Laptops (Manufactured by HP, Dell and Huawei)
The system halts immediately following the FreeBSD initial Welcome to FreeBSD screen.

I will describe in detail the HP ENVY 360 Ryzen 7 messages (following by more brief descriptions of Dell and Huawei Laptops)

HARDWARE:
HP ENVY x360 Convertible 15m-cp0xxx (15.6 inch screen) - from BestBuy
Product Number: 4AC55UA#ABA
Born on Date  08/12/2018
System Board ID 8497
BIOS Version F.19
Processor Type  AMD Ryzen 7 2700U with Radeon Vega Mobile Gfx
Processor Speed 2200 MHZ
Total Memory 8 GB
Primary Battery SN 1291 07/06/2018

The installation USB Stick is with 
https://download.freebsd.org/ftp/snapshots/amd64/amd64/ISO-IMAGES/12.0/FreeBSD-12.0-ALPHA7-amd64-20180921-r338849-memstick.img

During first boot with usb stick, following the Welcome to FreeBSD I can see two things
Warning: WITNESS option enabled, expect reduced Performance
SVM (disable in BIOS)
ACPI APIC Table: <HPQOEM 8497 >
...
Firmware Warning (ACPI): Optional FADT field Pn2ControlBlock has valid Length but zero Address: 0x00000000000000000000/0x1 (20100010/tbfadt-796)
ioapic (Version 2.1) irqs 0-23 on motherboard
......
module_register_inid:MOD_LOAD (vesa, 0xffffffff810e1210,  0 )error 19
...

acpi0 <HPQOEM SLIC-HPC) on Motherboard
ACPI: 10 ACPI AML tables succesfully acquired and loaded
PCIe: Memory Mapped configuration base @ 0xf8000000'
iouapic0: routing intpin 9 (ISA IRQ9) to lapic 0 vector 48
acpi0: PowerButton (fixed)
acpi0: wakeup code va 0xfffffe00033ff00 pa 0x9d00
^
That is the last message where it hangs.


I tried the same usb stick on three different AMD Ryzen Laptops as Following:


ON HP Envy 360 13.3 inch with Ryzen 5 the system halted also before the install:
last lines:
https://www.bestbuy.com/site/hp-envy-x360-2-in-1-13-3-touch-screen-laptop-amd-ryzen-5-8gb-memory-128gb-solid-state-drive-hp-finish-in-dark-ash-silver/6237358.p?skuId=6237358

hpt27xx: no controller detected
battery0:

https://www.bestbuy.com/site/dell-inspiron-2-in-1-13-3-touch-screen-laptop-amd-ryzen-5-8gb-memory-256gb-solid-state-drive-era-gray/6208228.p?skuId=6208228

HUAWEI MATEBOOK D AMD RYZEN 5
https://www.walmart.com/ip/Huawei-MateBook-D-Signature-Edition-14-IPS-FHD-Touch-AMD-Ryzen-5-2500U-8GB-RAM-256GB-SSD-Radeon-Vega-8-Graphics-Dolby-ATMOS-Win-10-Home-64-bit-Mystic/507473681
BIOS Versuib 1.2.0 
Dell Inspiron 7375
HGYQ8L2
AMD Ryzen 5 2500 u

the last message is also about
acpi_ec0: <embeded controler .... port ....)

I know more details are perhaps needed. Since there is no way to capture the text, except a picture, I could send some if needed.
I am not certain I will keep any of the laptops, perhaps I can do more testing on HP ENVYx360 15.6 inch laptop.
However, I wonder if FreeBSD can be installed in any AMD Ryzen Laptop.
Is this a EFI/BIOS issue, a CPU issue or Freebsd?
Thanks.
Comment 1 Mark Linimon freebsd_committer freebsd_triage 2018-10-09 15:47:00 UTC
Is this a regression from an earlier install, or is this a new install?