Bug 226330 - Bugzilla doesn't notify maintainers
Summary: Bugzilla doesn't notify maintainers
Status: Closed Works As Intended
Alias: None
Product: Services
Classification: Unclassified
Component: Bug Tracker (show other bugs)
Version: unspecified
Hardware: Any Any
: --- Affects Only Me
Assignee: Oleksandr Tymoshenko
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-03-03 17:22 UTC by Yuri Victorovich
Modified: 2018-03-04 08:36 UTC (History)
2 users (show)

See Also:


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Description Yuri Victorovich freebsd_committer freebsd_triage 2018-03-03 17:22:57 UTC
Please observe how in Bug#226329 it didn't set "maintainer-feedback ?".
Comment 1 Kubilay Kocak freebsd_committer freebsd_triage 2018-03-04 08:03:19 UTC
This is intentional and occurs in cases where two category/portname's are referenced in the issue summary. In this condition, MAINTAINERS of both ports are added to CC, as it cannot be resolved (objectively, in all cases) which one should be the assignee.
Comment 2 Yuri Victorovich freebsd_committer freebsd_triage 2018-03-04 08:13:24 UTC
(In reply to Kubilay Kocak from comment #1)

But only one port was referenced in this case: net-im/uTox.
Comment 3 Kubilay Kocak freebsd_committer freebsd_triage 2018-03-04 08:21:00 UTC
(In reply to Yuri Victorovich from comment #2)

" net-im/tox " appears in the issue summary
Comment 4 Yuri Victorovich freebsd_committer freebsd_triage 2018-03-04 08:23:40 UTC
(In reply to Kubilay Kocak from comment #3)

Ah, I see!


IMO, it should pick the first one then.
Comment 5 Kubilay Kocak freebsd_committer freebsd_triage 2018-03-04 08:26:23 UTC
(In reply to Yuri Victorovich from comment #4)

We considered this during auto-assigner development for this condition, but issues (referencing multiple ports) can be written in multiple ways, with any of the ports as the 'first one'.

Its prefereable that both maintainers discuss/decide the 'right' assignee and assign themselves with a comment , than have incorrect assignees and assignee churn
Comment 6 Kubilay Kocak freebsd_committer freebsd_triage 2018-03-04 08:28:44 UTC
The experience could perhaps be improved by the Auto-Assigner adding a comment in this condition to alert the maintainers and describe the ambiguity, though we less verbosity/noise where possible is preferred. Maybe something like:

"Multiple ports referenced in summary, CC'ing multiple MAINTAINERs. Please self-assign"
Comment 7 Yuri Victorovich freebsd_committer freebsd_triage 2018-03-04 08:36:13 UTC
I see.

Ok, I will close it then.

Thank you, Kubilay, for your explanation!