The folder /usr/local/otrs/scripts/DBUpdateTo6/ is missing all files. Without them an update to 6.0.6 from an older version isn't possible. Had to manually download them.. Missing dependencies: * p5-DateTime * p5-XML-LibXML * p5-XML-LibXML-Simple for e-mail to ticket conversion: * p5-Class-Accessor-Lite * https://metacpan.org/pod/Sisimai::Data (no existing port) * https://metacpan.org/pod/Sisimai::Mail (no existing port)
Hello, please try the patch from PR 228106
Please have a look at PR#228201, which provides a port for Sisimai.
A commit references this bug: Author: pi Date: Tue May 15 13:37:06 UTC 2018 New revision: 470015 URL: https://svnweb.freebsd.org/changeset/ports/470015 Log: www/otrs: add missing dependencies, and missing DBUpdateTo6 scripts - Add missing dependencies - Attempt to run otrs.SetPermissions.pl script on install. It is going to work if there is an existing otrs user from the previous installation. Users installing the port for the first time should run it manually as stated in pkg-message. - Install DBUpdateTo6 scripts PR: 227924, 228106 Reported by: jonaspalm@posteo.de Submitted by: m.tsatsenko@gmail.com (maintainer), Felix J. Ogris <fjo@ogris.de> Changes: head/www/otrs/Makefile head/www/otrs/files/pkg-message.in head/www/otrs/pkg-plist
Thanks. See PR#228106 for progress on this issue.