Bug 227924 - www/otrs: missing files and dependencies
Summary: www/otrs: missing files and dependencies
Status: Closed FIXED
Alias: None
Product: Ports & Packages
Classification: Unclassified
Component: Individual Port(s) (show other bugs)
Version: Latest
Hardware: Any Any
: --- Affects Only Me
Assignee: Kurt Jaeger
Depends on: 228106
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Reported: 2018-05-02 13:39 UTC by Jonas Palm
Modified: 2018-05-15 13:38 UTC (History)
2 users (show)

See Also:


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Description Jonas Palm 2018-05-02 13:39:10 UTC
The folder /usr/local/otrs/scripts/DBUpdateTo6/ is missing all files. Without them an update to 6.0.6 from an older version isn't possible. Had to manually download them..

Missing dependencies:
* p5-DateTime
* p5-XML-LibXML
* p5-XML-LibXML-Simple
for e-mail to ticket conversion:
* p5-Class-Accessor-Lite
* https://metacpan.org/pod/Sisimai::Data (no existing port)
* https://metacpan.org/pod/Sisimai::Mail (no existing port)
Comment 1 m.tsatsenko 2018-05-10 01:44:09 UTC
Hello, please try the patch from PR 228106
Comment 2 Kurt Jaeger freebsd_committer 2018-05-12 16:57:25 UTC
Please have a look at PR#228201, which provides a port for Sisimai.
Comment 3 commit-hook freebsd_committer 2018-05-15 13:37:13 UTC
A commit references this bug:

Author: pi
Date: Tue May 15 13:37:06 UTC 2018
New revision: 470015
URL: https://svnweb.freebsd.org/changeset/ports/470015

  www/otrs: add missing dependencies, and missing DBUpdateTo6 scripts

  - Add missing dependencies
  - Attempt to run otrs.SetPermissions.pl script on install. It is going
    to work if there is an existing otrs user from the previous
    installation. Users installing the port for the first time should
    run it manually as stated in pkg-message.
  - Install DBUpdateTo6 scripts

  PR:		227924, 228106
  Reported by:	jonaspalm@posteo.de
  Submitted by:	m.tsatsenko@gmail.com (maintainer), Felix J. Ogris <fjo@ogris.de>

Comment 4 Kurt Jaeger freebsd_committer 2018-05-15 13:37:45 UTC
Thanks. See PR#228106 for progress on this issue.